<html xmlns="http://www.w3.org/1999/xhtml"><head><meta charset="UTF-8" /><title></title><meta name="Generator" content="PowerTools for Open XML" /><style>span { white-space: pre-wrap; } p.sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: center; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; line-height: 108%; } span.sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000000 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.sf06003b0-c237-4dd2-9ad4-0bab0a2d5255000001 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } p.sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: justify; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; line-height: 108%; } span.sf06003b0-c237-4dd2-9ad4-0bab0a2d5255000003 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } </style></head><body><div><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0"><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0">CHAPTER </span><a href="https://sdlegislature.gov/Rules?Rule=20:06:34"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000000">20:06:34</span></a></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0"><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255000001"> </span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0">GRIEVANCE PROCEDURES</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255000003"> </span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255000003"> </span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">Section</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:01"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:01</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:02"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:02</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:03"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:03</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:04"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:04</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:05"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:05</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:06"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:06</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:07"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:07</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:08"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:08</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:09"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:09</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Repealed.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:10"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:10</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Requests for urgent care determinations.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:11"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:11</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Scope of retrospective review.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><a href="https://sdlegislature.gov/Rules?Rule=20:06:34:12"><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000005">20:06:34:12</span></a><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">        Grievance report required</span><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">, Repealed</span><span class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255C0-000004">.</span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255000003"> </span></p><p dir="ltr" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255P0-000002"><span xml:space="preserve" class="sf06003b0-c237-4dd2-9ad4-0bab0a2d5255000003"> </span></p></div></body></html>