58-17I-1 Definitions. 58-17I-2 Health benefit plan defined. 58-17I-3 Urgent care request defined. 58-17I-4 Register of grievances required--Information to be compiled--Maintenance. 58-17I-5 Report to director required--Contents. 58-17I-6 Grievance procedures--Filing--Certificate of compliance--Contact information. 58-17I-7 Review of adverse determination--Time for filing--Designation and notice of reviewers--Scope of review. 58-17I-8 Rights of covered person or authorized representative on review--Access to documentation. 58-17I-9 Time for decision and notice--Calculation of time periods. 58-17I-10 Procedures for providing new or additional evidence. 58-17I-11 Issuance of decision--Required contents. 58-17I-12 Expedited review for adverse determinations involving urgent care requests--Appointment of peers for review. 58-17I-13 Transmission of necessary information for certain expedited reviews. 58-17I-14 Expedited review decision not initial determination for benefits--Notification--Time periods--Continuation of service involving concurrent review urgent care requests. 58-17I-15 Expedited review decision--Notification--Required contents. 58-17I-16 Promulgation of rules.