49-34A-4. Regulatory powers of commission--Rules.

The commission shall regulate to the extent provided in this chapter every public utility as defined in this chapter. The commission may promulgate rules pursuant to chapter 1-26 in furtherance of the purposes of this chapter concerning:

(1)    Procedures and requirements for applications for rate and tariff changes;

(2)    Requirements for gas and electric utilities to maintain and make available to the public and the commission records and information;

(3)    Requirements and procedures regarding customer billings and meter readings;

(4)    Requirements regarding availability of meter tests;

(5)    Requirements regarding billing adjustments for meter errors;

(6)    Procedures and requirements for handling customer disputes and complaints;

(7)    Procedures and requirements regarding temporary service, changes in location of service and service interruptions;

(8)    Standards and procedures to ensure nondiscriminatory credit policies;

(9)    Procedures, requirements and record-keeping guidelines regarding deposit policies;

(10)    Procedures, requirements and record-keeping guidelines regarding customer refunds;

(11)    Policies for refusal of gas or electric service;

(12)    Policies for disconnection and transfer of gas and electric service;

(13)    Customer payment plans for delinquent bills;

(14)    Requirements regarding advertising; and

(15)    Procedures and requirements for applications for tariff mechanisms seeking the automatic annual adjustment of charges for the jurisdictional costs of new or modified transmission facilities under the provisions of § 49-34A-25.1.

Source: SL 1975, ch 283, § 6; SL 1986, ch 22, § 23; SL 1990, ch 371, § 3; SL 2006, ch 239, § 6.