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Rule 20:10:17 GAS AND ELECTRIC CUSTOMER BILLING RULES

CHAPTER 20:10:17

GAS AND ELECTRIC CUSTOMER BILLING RULES

Section

20:10:17:01        Billing basis.

20:10:17:02        Meter readings.

20:10:17:03        Information on bills.

20:10:17:04        Customer payment records.

20:10:17:05        Meter test by customer request.

20:10:17:06        Adjustments of bills for slow or fast meter error -- Electric.

20:10:17:07        Adjustments of bills for slow or fast meter error -- Gas.

20:10:17:08        Adjustments to bills for meter failing to register.

20:10:17:09        Adjustments to bills for other meter errors.

20:10:17:09.01   Timeframe for overcharge or undercharge payments.

20:10:17:09.02   Creation of regulatory asset for uncollected amounts.

20:10:17:10        Equal monthly billing.

20:10:17:11        Estimated billing.

20:10:17:12        Disputes.

20:10:17:13        Complaints.


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