Text Search

The Filter option allows you to narrow your search results to a specific Title, Article, or Chapter . Here is a tip for using the filter option.
  • Use a colon (:) as the last character of your filter to refine searches. For example the filter "10:01" returns the article, chapters, and sections in 10:01.

Quick Find

Enter a Rule Number and click Get Rule to load the Rule. You can enter any Article, Chapter, or Section number. Examples(01:15, 01:15:01, 01:15:01:01, etc.). Use the Get All button to load and entire article or chapter.

Download Rule in Microsoft Word Format Printer Friendly

          20:10:34:05.  Complaints of unauthorized changing of a telecommunications company. Upon receipt of an oral or written complaint alleging an unauthorized change of a subscriber's telecommunications company from the subscriber, the subscriber's original pre-subscribed telecommunications company, the subscriber's local exchange service company, or from the commission or its staff on behalf of a subscriber or applicant, the telecommunications company that initiated the change shall provide documentation, within 30 days and without cost, showing that the change was authorized. The documentation shall be provided to the person alleging the unauthorized change. The company that initiates the change is the company that requests on behalf of a subscriber that the subscriber's telephone company be changed and seeks to provide retail services to the subscriber. If a telecommunications company fails to provide the documentation, the change of the telecommunications company is considered invalid.

          The telecommunications company shall also notify the subscriber that if the subscriber is not satisfied with the documentation provided by the company, the subscriber may contact the commission. The telecommunications company shall provide the subscriber with the commission's toll free number.

          Source: 25 SDR 89, effective December 27, 1998; 25 SDR 167, effective July 1, 1999.

          General Authority:SDCL 49-31-89.

          Law Implemented:SDCL 49-31-89, 49-31-90, 49-31-92, 49-31-93.

Back to 20:10:34 | 20:10:34:05 RSS