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Rule 20:10:35:13 Information provided for complaints.

          20:10:35:13.  Information provided for complaints. A residential telephone subscriber may be asked for the following information on the complaint form:

          (1)  Full name of residential telephone subscriber;

          (2)  Address of residential telephone subscriber;

          (3)  Residential telephone subscriber number called by the telephone solicitor;

          (4)  Name and, if available, telephone number of the telephone solicitor;

          (5)  Any information gathered by the residential telephone subscriber during the call concerning the telephone solicitation call or the telephone solicitor's commercial purpose;

          (6)  A statement giving consent to the residential telephone subscriber's local exchange carrier to provide all records relating to the call to the commission;

          (7)  Approximate date when the residential telephone subscriber registered on the register; and

          (8)  Any other information the commission considers necessary to fully investigate the complaint.

          Source: 30 SDR 25, effective August 28, 2003.

          General Authority: 49-31-99.

          Law Implemented: 49-31-99, 49-31-100, 49-31-101, 49-31-102, 49-31-103, 49-31-108.


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