49-34A-4 Regulatory powers of commission--Rules.
Regulatory powers of commission--Rules.
The commission shall regulate to the
extent provided in this chapter every public utility as defined in this chapter. The commission may
promulgate rules pursuant to chapter 1-26 in furtherance of the purposes of this chapter concerning:
Procedures and requirements for applications for rate and tariff changes;
Requirements for gas and electric utilities to maintain and make available to the public
and the commission records and information;
Requirements and procedures regarding customer billings and meter readings;
Requirements regarding availability of meter tests;
Requirements regarding billing adjustments for meter errors;
Procedures and requirements for handling customer disputes and complaints;
Procedures and requirements regarding temporary service, changes in location of service
and service interruptions;
Standards and procedures to ensure nondiscriminatory credit policies;
Procedures, requirements and record-keeping guidelines regarding deposit policies;
Procedures, requirements and record-keeping guidelines regarding customer refunds;
Policies for refusal of gas or electric service;
Policies for disconnection and transfer of gas and electric service;
Customer payment plans for delinquent bills;
Requirements regarding advertising; and
Procedures and requirements for applications for tariff mechanisms seeking the automatic
annual adjustment of charges for the jurisdictional costs of new or modified transmission
facilities under the provisions of § 49-34A-25.1.
SL 1975, ch 283, § 6; SL 1986, ch 22, § 23; SL 1990, ch 371, § 3; SL 2006, ch 239, § 6.