<html> <head> <title>Rule 20:78:04:04 Completion of complaint investigation.</title> <META NAME="Keywords" Content="Administrative Rules 20:78:04:04"> <META NAME="Description" Content="Administrative Rules 20:78:04:04 Completion of complaint investigation."> <meta http-equiv=Content-Type content="text/html; charset=windows-1252"> <meta name=Generator content="Microsoft Word 15 (filtered)"> <style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; text-align:justify; font-size:12.0pt; font-family:"Times New Roman",serif; color:black;} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:#954F72; text-decoration:underline;} .MsoChpDefault {font-size:10.0pt; color:black;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} --> </style> </head> <body lang=EN-US link=blue vlink="#954F72"> <div class=WordSection1> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>20:78:04:04.&nbsp;&nbsp;Completion of complaint investigation.</b> Upon completion of a complaint investigation, the executive secretary may:</p> <p class=MsoNormal>&nbsp;</p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (1)&nbsp;&nbsp;Dismiss the complaint as unsubstantiated or requiring no further action. Dismissal of a complaint is not a public record;</p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (2)&nbsp;&nbsp;Issue a letter of concern, which shall be placed in the licensee's permanent records. A letter of concern is not a public record;</p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (3)&nbsp;&nbsp;Recommend the board issue the licensee a public reprimand;</p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (4)&nbsp;&nbsp;Recommend the board re-open and modify the license to include compliance with specified terms and conditions;</p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (5)&nbsp;&nbsp;Recommend the board suspend or revoke the license.</p> <p class=MsoNormal>&nbsp;</p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If the executive secretary recommends issuance of a public reprimand, re-opening and modification, or suspension or revocation of the license, permit, or certificate held by the licensee, the executive secretary shall notify the licensee of the right to contest the recommendation. If contested, the executive secretary shall issue a petition for hearing that sets out the recommendation and the reasons for the recommendation and initiates a contested case hearing. A copy of the petition for hearing shall be sent to the licensee. The executive secretary and licensee may enter into a settlement agreement concerning the recommendation to be made to the board.</p> <p class=MsoNormal>&nbsp;</p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Source:</b> 38 SDR 127, effective February 7, 2012; 43 SDR 57, effective October 20, 2016.</p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>General Authority:</b> SDCL <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-35">36-4-35</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4A-42">36-4A-42</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4B-35">36-4B-35</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-9B-7">36-9B-7</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-36">36-10-36</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10B-3">36-10B-3</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-17">36-29-17</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-13">36-31-13</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-36-12">36-36-12.</A></p> <p class=MsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Law Implemented:</b> SDCL <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-18">36-4-18</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-20.2">36-4-20.2</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-20.7">36-4-20.7</A>, 36-4-20.10, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-27">36-4-27</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-28">36-4-28</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-29">36-4-29</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-30">36-4-30</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-31.6">36-4-31.6</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4-32">36-4-32</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4A-8">36-4A-8</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4A-8.1">36-4A-8.1</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4A-37">36-4A-37</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4A-38">36-4A-38</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4A-39">36-4A-39</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4A-40">36-4A-40</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4B-6">36-4B-6</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4B-13">36-4B-13</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4B-28">36-4B-28</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4B-31">36-4B-31</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4B-32">36-4B-32</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-4B-33">36-4B-33</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-9B-8">36-9B-8</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-27">36-10-27</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-28">36-10-28</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-29">36-10-29</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-35.1">36-10-35.1</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-35.2">36-10-35.2</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-38">36-10-38</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-39">36-10-39</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-40">36-10-40</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-41">36-10-41</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-44">36-10-44</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-45">36-10-45</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-46">36-10-46</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10-49">36-10-49</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10B-6">36-10B-6</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10B-7">36-10B-7</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10B-10">36-10B-10</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10B-13">36-10B-13</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-10B-14">36-10B-14</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-3">36-29-3</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-3.1">36-29-3.1</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-7">36-29-7</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-18">36-29-18</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-19">36-29-19</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-20">36-29-20</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-21">36-29-21</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-22">36-29-22</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-25">36-29-25</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-26">36-29-26</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-29-27">36-29-27</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-5">36-31-5</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-6">36-31-6</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-9">36-31-9</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-10">36-31-10</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-14">36-31-14</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-15">36-31-15</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-16">36-31-16</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-17">36-31-17</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-18">36-31-18</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-21">36-31-21</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-31-22">36-31-22</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-36-5">36-36-5</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-36-6">36-36-6</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-36-9">36-36-9</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-36-13">36-36-13.</A></p> <p class=MsoNormal>&nbsp;</p> </div> </body> </html>