<html xmlns="http://www.w3.org/1999/xhtml"><head><meta charset="UTF-8" /><title></title><meta name="Generator" content="PowerTools for Open XML" /><style>span { white-space: pre-wrap; } p.se049c979-76bc-4209-b487-8f554bf1e53eP0 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: justify; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; line-height: 108%; } span.se049c979-76bc-4209-b487-8f554bf1e53eC0 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.se049c979-76bc-4209-b487-8f554bf1e53eC0-000000 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.se049c979-76bc-4209-b487-8f554bf1e53eC0-000001 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.se049c979-76bc-4209-b487-8f554bf1e53e000002 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.se049c979-76bc-4209-b487-8f554bf1e53eC0-000003 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } </style></head><body><div><p dir="ltr" class="se049c979-76bc-4209-b487-8f554bf1e53eP0"><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">    </span><a href="https://sdlegislature.gov/Rules?Rule=20:18:10:03"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000000">20:18:10:03</span></a><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000001">.  Informal consultation.</span><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0"> If the executive secretary </span><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0">determines</span><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0"> the complaint to have merit</span><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, the executive secretary may consult with the licensee and the parties affected</span><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0"> to resolve the matter satisfactorily without a formal hearing. The executive secretary must notify the complainant, the licensee complained against, and affected parties of the results of the informal consultation</span><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0"> in writing</span><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0">. The informal consultation does not prevent the commission from conducting a formal hearing.</span></p><p dir="ltr" class="se049c979-76bc-4209-b487-8f554bf1e53eP0"><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53e000002"> </span></p><p dir="ltr" class="se049c979-76bc-4209-b487-8f554bf1e53eP0"><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">    </span><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000001">Source:</span><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0"> 16 SDR 57, effective October 1, 1989</span><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0">; 50 SDR 145, effective June 11, 2024</span><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0">.</span></p><p dir="ltr" class="se049c979-76bc-4209-b487-8f554bf1e53eP0"><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">    </span><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000001">General Authority:</span><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-7"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-7</span></a><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0">.</span></p><p dir="ltr" class="se049c979-76bc-4209-b487-8f554bf1e53eP0"><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">    </span><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000001">Law Implemented:</span><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-1"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-1</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-2"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-2</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-3"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-3</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-7"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-7</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-11"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-11</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-18"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-18</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-19"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-19</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-20"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-20</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-21"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-21</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-22"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-22</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-24"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-24</span></a><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53eC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=42-7B-25"><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0-000003">42-7B-25</span></a><span class="se049c979-76bc-4209-b487-8f554bf1e53eC0">.</span></p><p dir="ltr" class="se049c979-76bc-4209-b487-8f554bf1e53eP0"><span xml:space="preserve" class="se049c979-76bc-4209-b487-8f554bf1e53e000002"> </span></p></div></body></html>