<html xmlns="http://www.w3.org/1999/xhtml"><head><meta charset="UTF-8" /><title></title><meta name="Generator" content="PowerTools for Open XML" /><style>span { white-space: pre-wrap; } p.s89bd1149-0477-4dc0-afbf-f3fc3794f18bP0 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: justify; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; line-height: 108%; } span.s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000000 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000001 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.s89bd1149-0477-4dc0-afbf-f3fc3794f18b000003 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } </style></head><body><div><p dir="ltr" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bP0"><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">    </span><a href="https://sdlegislature.gov/Rules?Rule=20:50:12:02"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000000">20:50:12:02</span></a><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000001">.  Investigations.</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> If the complaint alleges a violation of a matter within the board's authority or compliance with licensing standards and requirements, the executive secretary shall promptly investigate the complaint or provide the complaint to the board investigator for investigation</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> pursuant to SDCL chapter </span><a href="https://sdlegislature.gov/Statutes?Statute=36-1C"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002">36-1C</span></a><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">. The </span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">board</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> shall give written notice to the license</span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">e</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> of the complaint, along with a statement that the licensee is entitled to due process rights, including the right to notice and an opportunity to be heard and to be represented by counsel. The licensee </span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">shall</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> provide a written response to the complaint, which the licensee must provide to the executive secretary within twenty days of receipt of the request</span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">. The board must notify the licensee</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> that a copy of that response may be provided to the complainant. Upon completion of a complaint investigation, the investigator shall prepare a report to present to the executive secretary of the investigator's findings and conclusions for review. Upon review of the investigator's report, the executive secretary may direct further investigation of the matter.</span></p><p dir="ltr" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bP0"><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18b000003"> </span></p><p dir="ltr" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bP0"><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">    </span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000001">Source:</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> 41 SDR 109, effective January 12, 2015</span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">; 49 SDR 12, effective August 14, 2022</span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">.</span></p><p dir="ltr" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bP0"><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">    </span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000001">General Authority:</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=36-7-15"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002">36-7-15</span></a><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">(</span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">2</span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">).</span></p><p dir="ltr" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bP0"><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">    </span><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000001">Law Implemented:</span><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=36-7-24"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002">36-7-24</span></a><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=36-7-25"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002">36-7-25</span></a><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=36-7-26"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002">36-7-26</span></a><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=47-11B-7"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002">47-11B-7</span></a><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=47-11B-14"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002">47-11B-14</span></a><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=47-11B-15"><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0-000002">47-11B-15</span></a><span class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bC0">.</span></p><p dir="ltr" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18bP0"><span xml:space="preserve" class="s89bd1149-0477-4dc0-afbf-f3fc3794f18b000003"> </span></p></div></body></html>