<html xmlns="http://www.w3.org/1999/xhtml"><head><meta charset="UTF-8" /><title></title><meta name="Generator" content="PowerTools for Open XML" /><style>span { white-space: pre-wrap; } p.sed27d20c-46c9-4232-b344-10dfc8695924P0 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: justify; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; line-height: 108%; } span.sed27d20c-46c9-4232-b344-10dfc8695924C0 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.sed27d20c-46c9-4232-b344-10dfc8695924C0-000000 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.sed27d20c-46c9-4232-b344-10dfc8695924C0-000001 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.sed27d20c-46c9-4232-b344-10dfc8695924000002 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.sed27d20c-46c9-4232-b344-10dfc8695924C0-000003 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } </style></head><body><div><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    </span><a href="https://sdlegislature.gov/Rules?Rule=46:33:02:02"><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000000">46:33:02:02</span></a><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000001">.  </span><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000001">Services</span><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000001">.</span><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0"> </span><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0">The ombudsman may provide the following services:</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (1)  Identify, investigate, and resolve complaints from any source made by, or on behalf of, a resident relating to any action, inaction, or decision that may adversely affect the health, safety, welfare, or rights of a resident including the welfare and rights of residents with respect to the appointment and activities of guardians and representative payees; </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (2)  Represent the interests of a resident before governmental agencies and seek administrative, legal, and other remedies to protect the health, safety, welfare, and rights of a resident;</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (3)  Provide information as appropriate to other agencies and the public regarding the problems and concerns of residents;</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (4)  Inform residents, family members, and others acting on behalf of residents about how to access assistance and services and other providers or agencies, including legal services;</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (5)  Ensure regular and timely access and response;</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (6)  Comment on, facilitate public comment on, and recommend changes to, existing or proposed laws, rules, regulations, and other governmental policies and actions that affect the health, safety, welfare, and rights of residents;</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (7)  Provide technical support for the development of resident and family councils to protect the well-being and rights of residents;</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (8)  Educate long-term care facility staff, home- and community-based alternative living center staff, community members, and state and local agency staff concerning the rights and welfare of residents;</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (9)  Promote the development of citizen organizations to advocate for the well-being and rights of residents; and</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    (10)  Provide services to assist residents in protecting the health, safety, welfare, and rights of residents.</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    </span><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000001">Source:</span><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0"> </span><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0">47 SDR 137, effective June 27, 2021</span><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0">.</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    </span><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000001">General Authority:</span><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=1-36A-26"><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000003">1-36A-26</span></a><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0">(12).</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0">    </span><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000001">Law Implemented:</span><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924C0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=1-36A-25"><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0-000003">1-36A-25</span></a><span class="sed27d20c-46c9-4232-b344-10dfc8695924C0">.</span></p><p dir="ltr" class="sed27d20c-46c9-4232-b344-10dfc8695924P0"><span xml:space="preserve" class="sed27d20c-46c9-4232-b344-10dfc8695924000002"> </span></p></div></body></html>