<html xmlns="http://www.w3.org/1999/xhtml"><head><meta charset="UTF-8" /><title></title><meta name="Generator" content="PowerTools for Open XML" /><style>span { white-space: pre-wrap; } p.safd7f435-bc82-4995-8f15-21e483d8c470P0 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: justify; background: white; font-family: Times; font-size: 12pt; line-height: 108%; } span.safd7f435-bc82-4995-8f15-21e483d8c470C0 { color: black; background: white; font-family: Times; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.safd7f435-bc82-4995-8f15-21e483d8c470C0-000000 { color: #0000FF; background: white; font-family: Times; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.safd7f435-bc82-4995-8f15-21e483d8c470C0-000001 { color: black; background: white; font-family: Times; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.safd7f435-bc82-4995-8f15-21e483d8c470000002 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.safd7f435-bc82-4995-8f15-21e483d8c470C0-000003 { color: #0000FF; background: white; font-family: Times; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } p.safd7f435-bc82-4995-8f15-21e483d8c470P0-000004 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: left; background: white; font-family: Times; font-size: 12pt; line-height: 108%; } p.safd7f435-bc82-4995-8f15-21e483d8c470P0-000005 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: left; background: white; font-family: Times; font-size: 10pt; line-height: 108%; } span.safd7f435-bc82-4995-8f15-21e483d8c470000006 { color: black; background: white; font-size: 10pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.safd7f435-bc82-4995-8f15-21e483d8c470000007 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } </style></head><body><div><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    </span><a href="https://sdlegislature.gov/Rules?Rule=20:10:32:10"><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000000">20:10:32:10</span></a><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000001">.  Service obligations of all providers -- Request for waiver. </span><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0">A telecommunications company providing local exchange services shall, at minimum, make the following available to each customer:</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470000002"> </span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (1)  Access to the public switched network;</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (2)  Access to emergency services such as 911 or enhanced 911;</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (3)  Access to a local directory and directory assistance;</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (4)  Access to operator services;</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (5)  Telecommunications relay service capability or access necessary to comply with state and federal regulations;</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (6)  Nonpublished service upon written or verbal request of the customer; and </span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (7)  Access to interexchange services.</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470000002"> </span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    A telecommunications company may request a waiver from the commission of any of these requirements. The telecommunications company shall explain, in writing, why the company is unable to comply. The commission may grant the waiver if it finds:</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470000002"> </span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (1)  The requirement is not necessary based on the type of service being provided by the company;</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (2)  The waiver is not contrary to universal service, the public safety and welfare, and quality of service; and</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    (3)  The waiver is in the public interest.</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470000002"> </span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    </span><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000001">Source:</span><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0"> 25 SDR 89, effective December 27, 1998; 34 SDR 67, effective September 11, 2007.</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    </span><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000001">General Authority:</span><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-76"><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000003">49-31-76</span></a><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0">.</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    </span><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000001">Law Implemented:</span><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-3"><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000003">49-31-3</span></a><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-75"><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000003">49-31-75</span></a><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-76"><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000003">49-31-76</span></a><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0">.</span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470000002"> </span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0-000004"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0">    </span><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0-000001">Declaratory Ruling: </span><span class="safd7f435-bc82-4995-8f15-21e483d8c470C0">The Public Utilities Commission issued a declaratory ruling</span><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0"> (TC15-069)</span><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470C0"> to clarify whether a telecommunications company must provide a paper copy of its local directory to each customer in order to satisfy the requirement that a local exchange telecommunication company provide access to a local directory.  The Commission ruled that access to a directory is not limited to printed directories, therefore, a company may provide an online directory as long as the customer is able to receive a printed directory upon request.  </span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0-000005"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470000006"> </span></p><p dir="ltr" class="safd7f435-bc82-4995-8f15-21e483d8c470P0"><span xml:space="preserve" class="safd7f435-bc82-4995-8f15-21e483d8c470000007"> </span></p></div></body></html>