<html> <head> <title>Rule 20:10:33:08 Requirement for sufficient equipment and adequate personnel.</title> <META NAME="Keywords" Content="Administrative Rules 20:10:33:08"> <META NAME="Description" Content="Administrative Rules 20:10:33:08 Requirement for sufficient equipment and adequate personnel."> <meta name=Generator content="Microsoft Office HTML Filter 2.0"> <meta http-equiv=Content-Type content="text/html; charset=windows-1252"> <meta name=Originator content="Microsoft Word 10"> <style> <!-- --> </style> </head> <body lang=EN-US> <div> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>20:10:33:08.&nbsp;&nbsp;Requirement for sufficient equipment and adequate personnel.</b> Each telecommunications company shall employ prudent management and engineering practices so that sufficient equipment and adequate personnel are available at all times, including busy hours, to respond to network and customer service problems.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Source:</b> 25 SDR 89, effective December 27, 1998.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>General Authority:</b>SDCL <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-77">49-31-77</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-85">49-31-85.</A></p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Law Implemented:</b>SDCL <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-3">49-31-3</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-77">49-31-77</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-85">49-31-85.</A></p> </div> </body> </html>