<html xmlns="http://www.w3.org/1999/xhtml"><head><meta charset="UTF-8" /><title></title><meta name="Generator" content="PowerTools for Open XML" /><style>span { white-space: pre-wrap; } p.s6cd76977-22a1-4d45-afb9-7cdf75b52c98P0 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: justify; background: white; font-family: Times; font-size: 12pt; line-height: 108%; } span.s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0 { color: black; background: white; font-family: Times; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000000 { color: #0000FF; background: white; font-family: Times; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000001 { color: black; background: white; font-family: Times; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.s6cd76977-22a1-4d45-afb9-7cdf75b52c98000002 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000003 { color: #0000FF; background: white; font-family: Times; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } </style></head><body><div><p dir="ltr" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98P0"><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">    </span><a href="https://sdlegislature.gov/Rules?Rule=20:10:33:21"><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000000">20:10:33:21</span></a><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000001">.  Prevention of access line service interruptions -- Reestablishment of service -- Priority given to customers with medical condition and certain entities.</span><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0"> Each local exchange company shall make all reasonable efforts to prevent interruptions of access line service</span><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0"> and shall mark facilities as required by the rules and regulations of the One-Call Notification System</span><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">. When interruptions occur, the exchange carrier shall reestablish access line service with the shortest possible delay consistent with the physical conditions encountered, the available work force, and normal safety practices. Priority </span><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">must</span><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0"> be given to a residential customer who verifies in writing to the company that telecommunications service is essential due to an existing medical condition of the customer, a member of the customer's family, or any permanent resident of the premises where service is rendered. Priority </span><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">must</span><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0"> also be given to an entity that verifies in writing to the company that telecommunications services are needed to protect the public's health, safety, and welfare.</span></p><p dir="ltr" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98P0"><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98000002"> </span></p><p dir="ltr" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98P0"><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">    </span><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000001">Source:</span><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0"> 25 SDR 89, effective December 27, 1998</span><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">; 52 SDR 32, effective September 29, 2025</span><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">.</span></p><p dir="ltr" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98P0"><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">    </span><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000001">General Authority:</span><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-3"><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000003">49-31-3</span></a><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-77"><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000003">49-31-77</span></a><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-85"><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000003">49-31-85</span></a><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">.</span></p><p dir="ltr" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98P0"><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">    </span><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000001">Law Implemented:</span><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-3"><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000003">49-31-3</span></a><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-77"><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000003">49-31-77</span></a><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">, </span><a href="https://sdlegislature.gov/Statutes?Statute=49-31-85"><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0-000003">49-31-85</span></a><span class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98C0">.</span></p><p dir="ltr" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98P0"><span xml:space="preserve" class="s6cd76977-22a1-4d45-afb9-7cdf75b52c98000002"> </span></p></div></body></html>