<html> <head> <title>Rule 20:10:33:29 Standards applicable under normal operating conditions.</title> <META NAME="Keywords" Content="Administrative Rules 20:10:33:29"> <META NAME="Description" Content="Administrative Rules 20:10:33:29 Standards applicable under normal operating conditions."> <meta name=Generator content="Microsoft Office HTML Filter 2.0"> <meta http-equiv=Content-Type content="text/html; charset=windows-1252"> <meta name=Originator content="Microsoft Word 10"> <style> <!-- --> </style> </head> <body lang=EN-US> <div> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>20:10:33:29.&nbsp;&nbsp;Standards applicable under normal operating conditions.</b> The standards in this chapter establish the minimum acceptable quality of service under normal operating conditions. The standards do not establish a level of performance to be achieved during emergencies or catastrophes, nor do the standards apply to extraordinary or abnormal conditions of operation, such as those resulting from work stoppage or civil unrest. The standards do not include all criteria and the standards do not establish the most desirable service level for any basic element. If a specific element is not covered, the telecommunications company must meet generally accepted industry standards for that element.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Source:</b> 25 SDR 89, effective December 27, 1998.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>General Authority:</b>SDCL <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-77">49-31-77</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-85">49-31-85.</A></p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Law Implemented:</b>SDCL <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-3">49-31-3</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-77">49-31-77</A>, <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-85">49-31-85.</A></p> </div> </body> </html>