<html> <head> <title>Rule 20:10:35:14 Investigation of complaints.</title> <META NAME="Keywords" Content="Administrative Rules 20:10:35:14"> <META NAME="Description" Content="Administrative Rules 20:10:35:14 Investigation of complaints."> <meta name=Generator content="Microsoft Office HTML Filter 2.0"> <meta http-equiv=Content-Type content="text/html; charset=windows-1252"> <meta name=Originator content="Microsoft Word 10"> <style> <!-- --> </style> </head> <body lang=EN-US> <div> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>20:10:35:14.&nbsp;&nbsp;Investigation of complaints.</b> Upon receipt of a fully completed and submitted complaint, the commission shall conduct an appropriate inquiry to determine if a violation has occurred. If a violation has occurred, the commission may assess a penalty pursuant to SDCL <A HREF="/statutes/DisplayStatute.aspx?Type=Statute&Statute=49-31-108">49-31-108</A> or the complaint may be entered on the Federal Trade Commission's Consumer Sentinel consumer complaint database or both.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Source:</b> 30 SDR 25, effective August 28, 2003.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>General Authority:</b> 49-31-99.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Law Implemented:</b> 49-31-99, 49-31-100, 49-31-101, 49-31-102, 49-31-103, 49-31-108.</p> </div> </body> </html>