<html xmlns="http://www.w3.org/1999/xhtml"><head><meta charset="UTF-8" /><title></title><meta name="Generator" content="PowerTools for Open XML" /><style>p.s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: justify; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; line-height: 108%; } span.s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000000 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000001 { color: black; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: bold; margin: 0; padding: 0; } span.s7f5f9bd7-39e8-4a56-8928-c116837ad8a8000002 { color: black; background: white; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } span.s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000003 { color: #0000FF; background: white; font-family: 'Times New Roman', 'serif'; font-size: 12pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } p.s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0-000004 { margin-top: 0; margin-bottom: 0; margin-left: 0; margin-right: 0; text-indent: 0.00in; text-align: left; background: white; font-family: Times; font-size: 10pt; line-height: 108%; } span.s7f5f9bd7-39e8-4a56-8928-c116837ad8a8000005 { color: black; background: white; font-size: 10pt; font-style: normal; font-weight: normal; margin: 0; padding: 0; } </style></head><body><div><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">    </span><a href="https://sdlegislature.gov/Rules?Rule=44:73:11:10"><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000000">44:73:11:10</span></a><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000001">.  Grievances.</span><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0"> A resident's grievance may be in writing or oral and may relate to treatment furnished, treatment that has not been furnished, the behavior of other residents, and infringement of the resident's rights. A facility shall adopt a grievance process and make the process known to each resident and to the resident's immediate family</span><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0"> or legal representative</span><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">. The grievance process </span><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">must outline</span><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0"> the facility's efforts to resolve the grievance and documentation of:</span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8000002"> </span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">    (1)  The grievance;</span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">    (2)  The names of the persons involved;</span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">    (3)  The disposition of the matter; and</span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">    (4)  The date of disposition.</span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8000002"> </span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">    </span><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000001">Source:</span><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0"> 19 SDR 95, effective January 7, 1993; 22 SDR 70, effective November 19, 1995; 29 SDR 81, effective December 11, 2002; transferred from § </span><a href="https://sdlegislature.gov/Rules?Rule=44:04:17:10"><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000003">44:04:17:10</span></a><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">, 42 SDR 51, effective October 13, 2015</span><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">; 51 SDR 53, effective November 11, 2024</span><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">.</span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">    </span><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000001">General Authority:</span><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=34-12-13"><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000003">34-12-13</span></a><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">.</span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">    </span><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000001">Law Implemented:</span><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0"> SDCL </span><a href="https://sdlegislature.gov/Statutes?Statute=34-12-13"><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0-000003">34-12-13</span></a><span style="white-space: pre-wrap;" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8C0">.</span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8000002"> </span></p><p dir="ltr" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8P0-000004"><span style="white-space: pre-wrap;" xml:space="preserve" class="s7f5f9bd7-39e8-4a56-8928-c116837ad8a8000005"> </span></p></div></body></html>