67:56:01:05.  Program policy requirements. Each program shall establish and follow a written policy relating to:

 

          (1)  Personnel including:

 

               (a)  Staff and volunteer hiring, and orientation;

               (b)  Training on client orientation procedures, client services, safety, and confidentiality; and

               (c)  Documenting orientation, training, and continued education for each staff member and volunteer;

 

          (2)  Confidential information that includes;

 

               (a)  Any limits on an individual's right to confidentiality;

               (b)  Release of client information;

               (c)  Provisions addressing access, security, and destruction of confidential records;

               (d)  Grievance procedures to address any violations of the policy;

               (e)  Provisions ensuring notification to clients when an outside service provider or visitor will be present; and

               (f)  A requirement that information regarding each client's right to confidentiality and the need to protect that confidentiality is provided to each client, program staff, volunteer, outside service provider, and visitor;

 

          (3)  Client rights that provides:

 

               (a)  Each individual is informed of client rights and responsibilities and is provided a copy in an accessible format during the intake process;

               (b)  Each individual has the right to receive services in a manner which is client-centered and nondiscriminatory;

               (c)  Each individual has the right to refuse services; and

               (d)  The rights and responsibilities statement is posted in an accessible place;

 

          (4)  Community education that includes;

 

               (a)  Methods to promote understanding, collaboration, and assistance from other agencies and community organizations; and

               (b)  Methods by which service availability will be publicized in the service area to both the general public and underserved populations on a regular basis;

 

          (5)  Criminal record checks for prospective employees; and

 

          (6)  Fiscal management that includes annual preparation of a formal written budget of expected revenues and expenses that shall be reviewed and approved by the governing body annually.

 

          These policies shall be reviewed and approved by the program's governing body.

 

          Source: 38 SDR 105, effective December 12, 2011.

          General Authority: SDCL 25-10-30.

          Law Implemented: SDCL 25-10-28.