20:10:01:08.01.  Commission action on consumer complaints. Upon the filing of a consumer complaint, the commission shall attempt to settle the complaint without formal action. If the consumer complaint cannot be properly disposed of informally, the commission shall proceed in accordance with the provisions of § 20:10:01:09.

          Source: 2 SDR 56, effective February 2, 1976; transferred from § 20:10:14:12, 12 SDR 85, effective November 24, 1985; 12 SDR 151, 12 SDR 155, effective July 1, 1986; 33 SDR 107, effective December 26, 2006.

          General Authority: SDCL 49-1-11(2),(4), 49-34A-6.

          Law Implemented: SDCL 49-1-11(2),(4), 49-34A-6.

          20:10:01:08.02.  Complaints not in conformity. If the commission believes a complaint does not conform to this chapter, the commission shall notify the complainant or the complainant's attorney, and opportunity shall be given to amend the complaint within a time specified by the commission. If the complaint is not amended within such time, the complaint may be dismissed.

          Source: 33 SDR 107, effective December 26, 2006.

          General Authority: SDCL 49-1-11(2),(4), 49-34A-4(6).

          Law Implemented: SDCL 49-1-11(2),(4), 49-34A-4(6).